Comprehensive Support for Every BYD Owner
From delivery to daily driving and beyond, BYD provides end-to-end services to ensure your electric vehicle experience is seamless, safe, and satisfying.
Vehicle Delivery & Setup
Professional delivery, PDI (Pre-Delivery Inspection), and onboarding session to familiarize you with your new BYD — including DiPilot, V2L, and charging features.
Maintenance & Repairs
Scheduled servicing, diagnostics, and repairs by certified BYD technicians using genuine parts. Blade Battery health checks included.
Charging Solutions
Home charger consultation, installation support, and access to BYD’s partner public charging network across your region.
24/7 Customer Support
Multilingual support hotline for roadside assistance, technical guidance, and emergency help — anytime, anywhere.
Spare Parts Supply
Genuine BYD parts delivered globally. All vehicles backed by a comprehensive parts availability guarantee for 10+ years.
Warranty & Extended Coverage
Standard 3-year/100,000 km vehicle warranty + 8-year/160,000 km Blade Battery warranty. Optional extended plans available.
Our Service Promise
“Every BYD vehicle is backed by a global network of certified service centers, real-time technical support, and a commitment to zero downtime.”